Enquiry/Complaint form

Please be advised that the BPA will only investigate exhausted complaints. If you believe there has been a breach of our Code of Practice you must complain directly to our member first. You will be required to upload a copy of your complaint outcome when submitting your complaint using the form below.

First name

First name is missing

Surname

Surname is missing

Email address is missing

Operator complaint outcome

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Operator name If your complaint does not relate to one of the listed members of our Approved Operator Scheme, please use our general enquiries form

Organisation is missing

Parking charge notice reference This information will help to expedite any complaints concerning a Parking Charge Notice issued.

Length exceeded. 200 Characters are allowed

Vehicle registration
This information will help to expedite any complaints concerning a Parking Charge Notice issued.

Date parking charge notice issued

Location of alleged parking contravention

Cark park name and address

Primary complaint subject

Complaint subject is missing

Other complaint subject is missing Length exceeded. 200 Characters are allowed

Details of your complaint along with any supporting evidence
Please note that If you believe there has been a breach of our Code of Practice, please supply the details of which Clause

Details are missing Length exceeded. 200 Characters are allowed

Attach document/evidence:

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Length exceeded 100 Characters are allowed

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You must accept the terms and condition before you proceed

I understand, in completing this form, that I am giving consent for the BPA to hold my personal data on its computer database. This information may be accessed, retrieved and used by the BPA and its associates for normal administrative purposes and my data may be shared with the operator in order to investigate. The BPA associates are members of the BPA’s Professional Conduct and Scrutiny Panel (PCSP), the DVLA and other similar standard setting bodies. For more information please view the BPA’s privacy policy.

Contact Us

British Parking Association
Chelsea House
8-14 The Broadway
Haywards Heath
West Sussex RH16 3AH
United Kingdom

E: info@britishparking.co.uk

Opening hours: Mon-Fri 9:00 - 17:00